Collect only what the order, inquiry and delivery require.

Who we are

InsightVault operates this website and is responsible for the personal information described here. Privacy questions and rights requests can be sent to contact@insightvault.info.

Information we collect

Depending on how you use the site, we may receive the following information.

• Account and contact details such as name, email, company and role
• Billing, order and transaction metadata supplied during checkout
• Every field submitted through the research inquiry form
• Support messages, research context and communication history
• Technical signals such as IP address, device, browser, logs and cookie identifiers
• Optional information you choose to provide

How we use information

We use information to operate the shop, answer inquiries, manage orders, verify research subjects, confirm scope, deliver digital products, provide support, secure the service, prevent misuse, maintain records and comply with legal obligations.

Sharing and sale of data

We do not sell personal information. We may share only what is necessary with hosting, email, payment, analytics, professional-adviser or research-delivery providers working under appropriate obligations, and when disclosure is legally required.

Cookies and technical storage

The store uses essential cookies and local storage for sessions, cart contents, checkout and security. Optional analytics or marketing tools are disclosed and consent-managed where required before they are used.

Retention

We retain information only as long as reasonably needed for the purpose collected, contractual support, tax or legal records, dispute handling and security. Retention periods can differ by record type and applicable law.

Security

We use proportionate technical and organisational safeguards intended to protect information. No internet service or storage system can guarantee absolute security, so sensitive credentials should never be sent through the public form.

International transfers

Some service providers may process information outside your country. Where required, appropriate contractual or legal safeguards should be used for those transfers.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent where processing relies on consent. We may need to verify identity and may retain information that law requires us to keep.

Children

The service is not directed to children, and we do not knowingly collect personal information from children below the age permitted by applicable law.

Changes and contact

We may update this policy as the service or legal requirements change. The current version and update date will remain on this page. Contact contact@insightvault.info with a privacy request.